Flash Global and its worldwide affiliates and subsidiaries (collectively “Flash Global Logistics,” “us”, “we,” “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our services.
This Privacy Policy explains our privacy practices and provides information on how and why we collect, use and share your personal data from our customers, website visitors and end users of our services (collectively “you”, “your”) through our interaction with you and through our services and when you visit our website, available at www.FlashGlobal.com and associated sub-domains (“Website”) and collaboration platforms (“Services”). The policy also describes your choices regarding use, access, deletion, and correction of your personal information.
Flash Global’s’ Privacy Policy applies to Flash Global websites and Services that link to or reference this Policy. Additional information on our personal information practices may be provided in supplemental term and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.
We may ask you to provide certain personal information when we create a FlashTrac account for you, or when you visit or use certain parts of our Website, Apps and Services. The personal information that you are asked to provide, and the reasons you are asked to provide it, will depend on the context in which we are asking for the information.
We collect information which you provide directly to us when you use our Website, Apps or Services. The types of personal information we may collect directly from you include email addresses, postal addresses, phone numbers, employee names, usernames, information about the type of service required, marketing preferences, job titles, payment information, transactional information (including Services purchased), as well as any communications, inquiries, contact or other information you choose to provide during your use of the Services.
When you actively provide this personal information, we will only use this information in a manner that is reasonably proportionate to achieve the specific purpose(s) for which we collect the information.
If you are not a Flash Global customer but you engage in communications powered by Flash Global (an “End User”), we may hold and store personal information about you or your company on behalf of a Flash Global customer. You may directly communicate this information to us (for example, via a fill-out form on our website) or indirectly (for example, by providing your personal information to the Flash Global customer for the purposes of execution of the Services provided by Flash to the Flash Global customer)
This may include your full name, delivery address, other forms of personal information provided to Flash by the Flash Global customer for the purposes of execution of the Services We use this information in connection with providing our Website, App and/or Services to the Flash Global customer who provides the information, as otherwise necessary to administer and maintain our Website, Apps or Services, and for other legitimate business purposes permitted by our agreement with the relevant Flash Global client.
When you visit our Website, or use our Apps or Services, we may collect certain information automatically from your device. In some jurisdictions, including in the European Economic Area, this information may be considered personal data under applicable data protection laws:
Usage information – We keep track of your activity in relation to the Website, Apps or Services, the configuration of your device, and performance metrics related to your use of the Website, Apps or Services. For example, when you use our Services, we may collect:
Cookies and other similar technologies – We use various technologies to collect information which may include cookies when you visit our Website or use our Apps or Services. Please see the Flash Cookies Notice for further information.
Information that directly identifies or can be reasonably used to figure out the identity of, a customer or user, such as a name, address, phone number, and e-mail address. Personal Information does not include published listing information.
Flash Global has made a commitment to its customers, through its Privacy Policy, to protect customers’ Personal Information. We may use the personal information we collect from you for a range of purposes, including to:
We and our third-party marketing service providers may also use the information Customers send to us for our marketing purposes, if this is in accordance with your marketing preferences and applicable law. However, you may opt out of our marketing. For further information, see the “Unsubscribe from our mailing List” section below.
If we collect personal information from you in connection with offering our Website, Apps or Services within the European Economic Area (EEA), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the personal information in question.
If we ask you to provide personal information to comply with a legal requirement or enter a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our or a third party’s legitimate interests and those interests are not already listed above (see “Information We Use” section), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below.
We will not rent or sell personal information about you. We may share and disclose your information that we collect with the following third parties, solely for legitimate business or legal purposes and in accordance with applicable law:
Note that, for California residents, we define “sale” and “personal information” in accordance with applicable California law.
Update and access to your information
Where we process personal information collected via our Website or Apps or via our Services for our own account management, billing or marketing purposes and where required by applicable law, we provide individuals with the opportunity to access, review, modify, and delete any such personal information that we process.
If you believe Flash Global may have collected or stored personal information from you on behalf of a Flash Global customer, please contact the Flash Global customer with any requests related to your personal information.
Your Privacy Rights as a data subject protected by EEA law or California Resident
In addition, if you are an EEA person, a person located in the EEA, or in certain circumstances if you are a California resident, you may have broader rights to access and delete your personal information, to object to or restrict processing of your personal information, to correct your personal information, or request portability of your personal information.
If you are an End User whose personal data we collected on behalf of a Flash Global customer, please contact the relevant Flash Global customer directly to make such requests. In other circumstances, you can submit a request through our contact us form located on www.FlashGlobal.com. We will consider and handle all requests in accordance with applicable laws.
If we have collected and processed your personal information with your consent and it is protected by EEA law, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You also have the right to complain to your local data protection authority at any time. In general, when processing personal information to provide our Services, we do so only on behalf of our EEA Customers and in accordance with their instructions. This means that if you wish to access, review, modify or delete any personal information we process on behalf of a Flash Global Customer, under applicable EEA law or otherwise, you should contact that Customer with your request. We will then help them to fulfil that request in accordance with their instructions.
If you are a California resident and receive Flash Global Services or visit our Website or Apps solely as a private individual—in other words, not as the member or representative of a company or other organization—you may have the right to receive a free, yearly accounting of:
(1) information identifying each third-party company to whom we may have disclosed, within the past year, personal information pertaining to you for our direct marketing purposes; and
(2) a description of the categories of personal information disclosed.
If you are a California resident who qualifies to receive such an accounting and would like to make one, please email CorporateCommunications@FlashGlobal.com. We do not engage in the sale of personal information within the meaning of California law.
Unsubscribe from our mailing list
We give you the choice of receiving a variety of information related to our Apps and Services. You can manage your communication preferences through the following methods:
By following the instructions included in each promotional email from us to unsubscribe from that particular mailing or send us an email at CorporateCommunications@FlashGlobal.com with the subject line, Unsubscribe.
These choices do not apply to service notifications or other required communications that are considered part of certain Apps/Services, which you may receive periodically unless you stop using or cancel the App/Service in accordance with its terms and conditions.
Keeping your information secure is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information both during transmission and once it is received. Flash Global has no control over or responsibility for the security or privacy policies or practices of other sites on the Internet you might visit, interact with, or from which you might buy products or services, even if you visit them using links from our Website.
Please note that no website, mobile app or service is completely secure and so, while we endeavor to protect our customers’ information using the measures described above, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will not occur.
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. Specifically, information collected outside the United States, including in the European Economic Area (“EEA”), may be transferred to and stored on our servers in the United States, Switzerland, and Netherlands, and potentially in other countries where our group companies and third-party service providers and partners operate. These countries may have data protection laws that are different to the laws in your country (and in some cases, may not be as protective).
However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Policy and applicable laws. For example, in respect of personal information originating from the EU and Switzerland, Flash Global has self-certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Please click here to view our Privacy Shield Notice.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Flash Global does not provide products or services that are designed for use by children under the age of 16, or knowingly collect personal information from or about children under the age of 16. If you believe that a child under the age of 16 has disclosed personal information to Flash Global, please contact CorporateCommunications@FlashGlobal.com.
If you have any questions, comments, or concerns about this Policy, please e-mail our data protection officer at CorporateCommunications@FlashGlobal.com.
Or you can write to us at:
Flash Global
Attn: Data Protection Officer
4 Campus Drive, Suite 302
Parsippany, NJ 07054
This link will offer insight and outline the health coverage that we have at Flash Global.
Uncover how our solutions and integrated approach to the service supply chain is changing the game.